Which statement correctly characterizes a route group?

Which statement correctly characterizes a route group?

• A. It is an ordered set of gateways used for routing.
• B. It references a CTI route point for applications.
• C. It matches digit patterns for translation.
• D. It forwards calls based on busy conditions.

Answer: (A)

A route group is a curated, ordered collection of gateways or trunks that CUCM can use to route a call. The order matters because when a call is placed, the system attempts the first gateway in the group; if that gateway is unavailable or fails, it moves to the next one in line, and so on. This setup lets you define priority and failover among multiple pathways to reach the destination, and route lists use these groups to determine which path to try first. CTI route points, translation patterns, and busy-condition logic operate in different parts of the call-routing framework, so they aren’t what a route group specifies.

A route group is a curated, ordered collection of gateways or trunks that CUCM can use to route a call. The order matters because when a call is placed, the system attempts the first gateway in the group; if that gateway is unavailable or fails, it moves to the next one in line, and so on. This setup lets you define priority and failover among multiple pathways to reach the destination, and route lists use these groups to determine which path to try first. CTI route points, translation patterns, and busy-condition logic operate in different parts of the call-routing framework, so they aren’t what a route group specifies.